Alert notification module allows business rules to be defined which should trigger an alert by sending an e-mail along with any relevant information.
| Feature | Benefit |
| Alert Rules | Define one or more rules which should generate an alert notification. For example, when a customer exceeds their credit limit, when the number of orders reaches a specified number, or when sales of a certain types of items reach a quantity. These rules will be checked on a periodic basis to determine if an alert is needed. |
| Triggering Events | Specific events can generate alerts immediately at the time the event occurs rather than periodically. This capability can be used to send notifications at the time a transaction is entered. This facility can also be used by custom applications to provide notification |
| Notification Target | Configuration rules determine the person who should receive a specific notification and if the designated person is not available the escalation process. |
| E-mail Notification | When an alert notification is sent additional information can be provided as a simple message indicating what needs to be done or an attached report with detailed information. |